Services

We provide consulting,  instructional design, and project management services. We also help with training delivery and development. Some of our past projects might indicate whether we can provide what you need.

Who (clients)

  • Intel
  • HealthQuest System
  • Knowledge Universe
  • Kaiser Permanente
  • Bonneville Power Administration
  • State of Oregon Gambling and Addiction Services
  • State of Oregon Department of Health Services
  • Oregon Health and Sciences University
  • Mercer Human Resources
  • via Language
  • Freightliner

Who (audiences)

  • clinical staff (nurses, doctors, and others)
  • sales force
  • IT
  • new employees
  • managers

How (delivery methods)

  • synchronous and asynchronous web-based training
  • instructor-led training
  • train-the trainer
  • electronic performance support
  • blended solutions

What (topics)

  • regulatory compliance (HIPAA, SOX and others)
  • orientation
  • software
  • clinical skills
  • soft skills (listening, consensus building, and others)

So whoever you are, whoever your people are, whatever they need to know, and however they can best learn it, Knowing Happiness can help.